This Privacy Policy (the “Policy”) outlines how Sellux Pro Private Limited (“Sellux Pro,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information about users of our platform (the “Platform”). This Policy also describes users’ privacy rights and choices regarding their information. It applies to all users of the Platform (referred to as “Learners,” “You,” or “Your”).
By accessing and using the Platform, providing Your Personal Information, or signaling Your agreement when prompted, You consent to the collection, use, and disclosure of information as described in this Policy. If You do not agree with any provisions of this Policy, please do not access or use the Platform and exit immediately. If any information You provide violates this Policy, we may delete such information and revoke Your access without liability. Capitalized terms not defined in this Policy can be found in our Terms of Use. Please read this Policy carefully before using our Platform. For any inquiries, contact us at the information provided below.
Personal Information
Personal Information refers to information that identifies a Learner, including but not limited to first and last name, identification number, email address, age, gender, location, photograph, and phone number provided during registration or subsequently.
Sensitive Personal Information includes:
Passwords and financial data (excluding truncated last four digits of credit/debit cards)
Health data
Official identifiers (e.g., biometric data, Aadhar number, social security number, driver’s license, passport)
Information regarding sexual life, race, ethnicity, political or religious beliefs
Account details and passwords
Other data categorized as sensitive under applicable Data Protection Laws.
The term “Personal Information” encompasses “Sensitive Personal Information” where applicable.
Information We Collect
We may collect both personal and non-personal identifiable information from You in various ways, including but not limited to when You visit our Platform, register, or engage with our services.
Personal Identifiable Information: We may collect personal identifiable information such as Your name and email address to grant access to our Platform and services. This information is collected only if voluntarily submitted. You may refuse to provide such information, but it may limit your access to certain services.
Non-Personal Identifiable Information: We may collect non-personal identifiable information such as browser type, language preference, referring site, date and time of requests, operating system, and Internet service providers.
Cookies: Our Platform may use cookies to enhance user experience. A cookie is a string of information stored on a visitor’s computer. You can set your browser to refuse cookies, but some parts of the Platform may not function properly.
How We Use and Share Information
We may use Your Personal Information for the following purposes:
Access and Services: To provide access to our Platform and services, customer service, fulfill purchases, verify user information, and resolve issues. The legal basis for this processing is consent or our legitimate interests.
Improvement and Safety: To enhance and customize the Platform, prevent and detect fraud, and ensure user safety. The legal basis for this processing is consent or our legitimate interests.
Communication and Marketing: To communicate with You about orders, offers, and services, and respond to inquiries. You may unsubscribe from future communications by contacting us. The legal basis for this processing is consent or our legitimate interests.
We do not sell, trade, or exploit Your personal identifiable information. We may share aggregated demographic information not linked to personal identifiable information with trusted partners.
Your Choices
Limit Information Provided: You can choose what information to provide, but withholding certain information may restrict your access to the Platform.
Limit Communications: You can choose the type of communications you wish to receive, but some communications are necessary for legal or security purposes.
Reject Cookies: You can reject or remove cookies; however, some features may not be available.
Your Rights
Depending on your location, you may have specific rights regarding your Personal Information. To exercise these rights, you may use the options provided within the Platform or contact us as noted in the “Grievances” section.
Right to Confirmation and Access: You have the right to confirm and access your Personal Information.
Right to Correction: You can request rectification of inaccurate or incomplete Personal Information.
Right to Erasure: You may request the deletion of your Personal Information, but this may result in permanent deletion of your account.
Protection of Your Information
We take reasonable measures to protect your Personal Information from unauthorized access, use, alteration, or destruction. Disclosure is limited to employees and contractors who need the information for processing or service provision. We may disclose information to comply with legal obligations or protect rights and safety.
Third-Party Websites
The Platform may contain links to third-party websites. We are not responsible for their content or practices. Interaction with other websites is subject to their terms and policies.
Cross-Border Data Transfer
Your information may be stored and processed in India and other countries. By using our Platform, you consent to the transfer of information outside your country.
Duration of Information Storage
We will retain your information as long as necessary for the purposes outlined in this Policy. Some communications or content you’ve shared may remain publicly accessible even after deletion.
Modification to Privacy Policy
We may update this Policy periodically, and the updated date will be noted at the top. We encourage you to check for changes regularly.
Grievances
For questions, concerns, or to exercise your rights, please contact us at:
Email: customercare@selluxpro.com